Privacy Policy
Privacy Policy
Last Updated: November 12, 2026
1. Introduction
Welcome to SINTON TECH LTD.
At SINTON TECH LTD, we respect your privacy and recognize the importance of protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, browse our products, place an order, communicate with us, or otherwise interact with our online store.
Our official website is:
SINTON TECH LTD is a business based in England, United Kingdom, specializing in the online retail sale of mobile phone cases and related accessories.
We aim to handle personal information responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy and electronic communications laws.
Please read this Privacy Policy carefully to understand how your personal information may be processed.
By using our website, you acknowledge that this Privacy Policy is available to explain our data processing practices. Where consent is required by law, we will seek it separately.
2. Who We Are
For the purposes of applicable data protection legislation, SINTON TECH LTD is the data controller in relation to personal information that we determine the purposes and means of processing.
Company Name: SINTON TECH LTD
Business Address:
2 Aylesbury Close
South Cerney
Cirencester
England
GL7 5WS
United Kingdom
Website: https://sintontech.net
Email: payment@sintontech.net
Telephone: +44 7309093512
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.
3. Personal Information We Collect
We may collect different categories of personal information depending on how you interact with our website and services.
3.1 Information You Provide Directly
When you place an order, contact us, create an account where available, or otherwise communicate with us, we may collect:
Full name.
Billing address.
Shipping address.
Email address.
Telephone number.
Order information.
Product selections and purchase details.
Customer service correspondence.
Information voluntarily provided through contact forms or other communications.
We collect information that is reasonably necessary to process transactions, provide customer support, and operate our online business.
3.2 Order and Transaction Information
When you purchase products from our website, we may process information relating to your transaction, including:
Order number.
Purchased products.
Product quantities.
Transaction amount.
Transaction currency.
Payment status.
Billing and delivery information.
Refund or cancellation information.
Transaction references supplied by payment service providers.
Payment card information is handled through the payment services made available during checkout.
Depending on the payment service used, we may receive limited transaction information necessary to confirm payments, manage orders, investigate payment issues, and process refunds.
We do not require customers to provide full payment card numbers or card security codes through ordinary email correspondence.
3.3 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through website systems, server logs, cookies, or similar technologies.
This information may include:
Internet Protocol (IP) address.
Browser type and version.
Device type.
Operating system.
Pages visited.
Date and time of website access.
Referring website information.
Website interaction data.
Technical error information.
Cookie identifiers, where applicable.
This information may be used to maintain website functionality, monitor performance, detect security threats, and improve the user experience, subject to applicable legal requirements.
3.4 Customer Communications
If you contact us by email, telephone, or through an available website contact form, we may retain information relating to your inquiry.
This may include your contact details, the content of your message, relevant order information, and our response.
We use this information to respond to inquiries, provide assistance, maintain appropriate business records, and resolve customer service issues.
4. How We Use Your Personal Information
We process personal information only where there is an appropriate purpose and a lawful basis under applicable data protection legislation.
Depending on the circumstances, we may use your information for the following purposes.
4.1 Processing and Fulfilling Orders
We may use personal information to:
Receive and process customer orders.
Confirm purchase details.
Arrange order fulfillment.
Coordinate shipping and delivery.
Communicate order updates.
Handle cancellations, returns, and refunds.
Resolve order-related issues.
Where necessary, this processing is carried out to perform a contract with you or take steps at your request before entering into a contract.
4.2 Providing Customer Support
We may process personal information to respond to questions, investigate complaints, provide product information, and assist with order-related matters.
Depending on the nature of the inquiry, the lawful basis may be contractual necessity or our legitimate interests in providing customer support and managing our business.
4.3 Operating and Maintaining Our Website
We may use relevant technical information to operate our website, maintain essential functionality, identify errors, prevent unauthorized access, and support website security.
Where applicable, this processing may be based on our legitimate interests in operating and protecting our online business.
Any use of cookies or similar technologies is subject to applicable consent requirements.
4.4 Preventing Fraud and Protecting Transactions
We may process relevant order, transaction, and technical information to identify suspicious activity, prevent fraud, protect customer accounts, and investigate potentially unauthorized transactions.
Such processing may be necessary for our legitimate interests in protecting our business and customers, or to comply with applicable legal obligations.
4.5 Complying with Legal Obligations
We may process and retain certain information where required to comply with applicable laws, regulations, accounting requirements, tax obligations, or lawful requests from competent authorities.
4.6 Improving Our Services
We may analyze relevant information to understand website performance, identify technical problems, and improve the clarity and usability of our online store.
Where personal information is involved, we will identify an appropriate lawful basis and comply with applicable data protection requirements.
4.7 Marketing Communications
Where we offer promotional communications, we may use contact information to send marketing messages only where permitted by applicable law.
Where consent is required, we will request it before sending such communications.
Where marketing is permitted under an applicable legal exception, we will comply with the relevant conditions and provide an appropriate opportunity to opt out.
You may object to direct marketing at any time by contacting us or using the unsubscribe method provided in the relevant communication.
5. Legal Bases for Processing Personal Information
Under the UK GDPR, personal information must be processed on an appropriate lawful basis.
Depending on the purpose and circumstances, we may rely on:
Performance of a Contract
Processing necessary to fulfill an order, arrange delivery, provide purchased products, or handle contractual customer service matters.
Compliance with a Legal Obligation
Processing required to comply with applicable tax, accounting, consumer protection, or other legal obligations.
Legitimate Interests
Processing reasonably necessary for our legitimate business interests, such as website security, fraud prevention, customer service administration, and business operations, provided those interests are not overridden by your rights and freedoms.
Consent
Processing based on your freely given consent where required, such as certain non-essential cookies or marketing activities.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
We assess the applicable lawful basis according to the specific purpose of processing.
6. Payment Processing
When you make a purchase through our website, payment information is handled through the payment methods and payment service providers made available during checkout.
Payment service providers may process information necessary to authorize transactions, detect fraud, complete payments, and handle refunds or disputes.
Depending on the payment arrangement, payment providers may act as independent data controllers or processors for particular processing activities.
We may receive payment confirmation, transaction references, payment status, and other limited information necessary for order administration.
We do not ask customers to submit full payment card details or security codes through ordinary email communications.
Customers should review the privacy information provided by the applicable payment service provider for details about its independent processing activities.
7. Sharing Your Personal Information
We do not sell personal information to third parties.
We may share relevant personal information with third parties where necessary for legitimate business operations, contractual services, or legal compliance.
Such recipients may include:
7.1 Payment Service Providers
Payment service providers may receive information necessary to process transactions, manage refunds, prevent fraud, and support payment security.
7.2 Shipping and Delivery Providers
Where necessary to fulfill an order, we may share relevant delivery information with shipping, logistics, or fulfillment providers.
This may include your name, shipping address, telephone number, and other information reasonably required for delivery.
7.3 Website and Technical Service Providers
We may use third-party providers to support website hosting, e-commerce functionality, security, maintenance, email communications, and other technical operations.
These providers may process personal information to the extent necessary to provide their services.
7.4 Professional Advisers
Where appropriate, we may share relevant information with professional advisers, including accountants, legal advisers, or other authorized service providers, subject to applicable confidentiality and legal requirements.
7.5 Legal and Regulatory Authorities
We may disclose personal information where required by applicable law, a valid legal process, or a lawful request from an authorized public authority.
We may also disclose information where legally permitted and reasonably necessary to establish, exercise, or defend legal claims.
Where a service provider processes personal information on our behalf, we will take appropriate steps to ensure that relevant contractual and data protection safeguards are in place.
8. International Transfers of Personal Information
Our business is based in the United Kingdom, but certain service providers or technical systems may process personal information outside the United Kingdom.
Where personal information is transferred internationally and applicable data protection law requires safeguards, we will take appropriate steps to ensure that the transfer is lawful.
Depending on the destination and circumstances, these safeguards may include:
Transfers to countries covered by applicable UK adequacy regulations.
The use of approved international data transfer agreements.
The UK Addendum to relevant standard contractual clauses.
Other lawful transfer mechanisms recognized under applicable data protection legislation.
We will assess international transfers where required and apply appropriate protections.
You may contact us for further information about the safeguards relevant to your personal information.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain security, and understand website performance.
Cookies are small data files stored on your device when you visit a website.
Depending on the technologies implemented, cookies may fall into the following categories.
9.1 Strictly Necessary Cookies
These cookies support essential website functions, such as shopping cart operation, checkout functionality, security, and session management.
Certain strictly necessary cookies may be used without consent where permitted by applicable law.
9.2 Functional Cookies
Functional cookies may help remember user preferences or provide enhanced website features.
Where required by law, we will obtain consent before using these technologies.
9.3 Analytics Cookies
If implemented, analytics cookies may help us understand how visitors interact with our website, identify technical issues, and improve website performance.
We will apply the consent requirements and any relevant statutory exceptions applicable to the specific analytics technology used.
9.4 Advertising and Marketing Cookies
If implemented, advertising or marketing cookies may be used to measure campaign performance or support relevant advertising activities.
Where required, these technologies will be used only after obtaining valid consent.
9.5 Managing Cookies
You may be able to manage cookies through your browser settings and any cookie preference controls provided on our website.
Disabling certain cookies may affect website functionality, including shopping cart or checkout features.
Where consent is required, you will be provided with an appropriate opportunity to make and manage your choices.
For additional information, please refer to any Cookie Policy or cookie preference information made available on our website.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying applicable legal, accounting, tax, regulatory, and contractual requirements.
Retention periods may vary depending on the type of information and the reason for processing.
For example:
Order and transaction records may be retained to meet accounting, tax, and legal requirements.
Customer service correspondence may be retained for as long as reasonably necessary to resolve inquiries and manage related records.
Technical and security records may be retained for periods appropriate to their operational or security purposes.
Marketing information may be retained in accordance with applicable consent, objection, and retention requirements.
When personal information is no longer required, we will take appropriate steps to delete, anonymize, or otherwise securely dispose of it, unless continued retention is legally required or permitted.
11. Data Security
We recognize the importance of protecting personal information against unauthorized access, accidental loss, misuse, alteration, or disclosure.
We aim to use appropriate technical and organizational measures proportionate to the nature of the information and the risks involved.
Depending on the systems and services used, such measures may include:
Access controls.
Account authentication.
Secure website communications.
Restricted access to customer information.
Security monitoring.
Appropriate arrangements with service providers.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
Customers are encouraged to protect their account credentials, use secure devices, and avoid sharing sensitive payment information through unsecured communications.
If you suspect that information associated with your order or account has been compromised, please contact us.
12. Your Data Protection Rights
Under the UK GDPR and other applicable data protection legislation, you may have certain rights concerning your personal information.
These rights may include:
12.1 Right of Access
You may request confirmation of whether we process your personal information and obtain access to that information, subject to applicable legal requirements.
12.2 Right to Rectification
You may request correction of inaccurate personal information or completion of incomplete information.
12.3 Right to Erasure
You may request deletion of your personal information in circumstances where the right to erasure applies.
This right is not absolute, and certain information may need to be retained for legal or other permitted purposes.
12.4 Right to Restrict Processing
You may request that we restrict the processing of your personal information in certain circumstances.
12.5 Right to Data Portability
Where the legal conditions are met, you may request certain personal information in a structured, commonly used, machine-readable format or request its transmission to another controller where technically feasible.
12.6 Right to Object
You may object to certain processing activities, including processing based on legitimate interests.
You have the right to object to the processing of your personal information for direct marketing purposes at any time.
12.7 Rights Relating to Automated Decision-Making
Where applicable, you may have rights relating to certain decisions based solely on automated processing that produce legal or similarly significant effects.
12.8 Right to Withdraw Consent
Where processing relies on your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect processing that was lawful before the withdrawal.
12.9 How to Exercise Your Rights
To submit a data protection request, please contact:
Email: payment@sintontech.net
We may request information reasonably necessary to verify your identity before processing a request.
We will respond within the time limits required by applicable data protection law. Under the UK GDPR, this is generally one month, subject to permitted extensions in appropriate circumstances.
13. Children’s Privacy
Our website is intended for general retail customers and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where doing so would be unlawful.
Where consent is the lawful basis for offering an information society service directly to a child, we will comply with the applicable age and parental authorization requirements.
If you believe that a child has provided personal information in circumstances that require our attention, please contact us at payment@sintontech.net.
We will review the matter and take appropriate action in accordance with applicable law.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or external resources.
These websites and services may operate independently and have their own privacy policies and data handling practices.
We encourage customers to review the privacy policies of third-party services before providing personal information.
This Privacy Policy does not govern the independent processing activities of third parties acting as separate data controllers.
15. Marketing Preferences
Where we provide marketing communications, we aim to respect your preferences and applicable legal requirements.
You may opt out of direct marketing communications at any time by using an available unsubscribe mechanism or contacting us directly.
We will process valid objections to direct marketing in accordance with applicable law.
Opting out of promotional communications does not necessarily prevent us from sending essential transactional or service-related communications concerning your orders.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, service providers, or applicable legal requirements.
When changes are made, the revised policy will be published on this page with an updated revision date.
Where required by law, we will provide additional notice or obtain consent before implementing changes affecting particular processing activities.
We encourage visitors to review this page periodically to stay informed about our privacy practices.
17. Complaints and Supervisory Authority
If you have concerns about how we handle your personal information, we encourage you to contact us so that we can review your concerns.
You also have the right to lodge a complaint with the relevant data protection supervisory authority.
In the United Kingdom, the supervisory authority is the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Website: https://ico.org.uk
You may contact the ICO for information about your data protection rights and how to submit a complaint.
18. Contact Us Regarding Privacy
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal information is handled, please contact us.
SINTON TECH LTD
Business Address:
2 Aylesbury Close
South Cerney
Cirencester
England
GL7 5WS
United Kingdom
Privacy Contact Email: payment@sintontech.net
Telephone: +44 7309093512
Official Website: https://sintontech.net
Please provide sufficient information for us to understand your request.
For your security, do not include full payment card numbers, card security codes, or account passwords in ordinary email correspondence.
We will review privacy-related inquiries in accordance with applicable data protection legislation.
© 2026 SINTON TECH LTD. All Rights Reserved.
Last Updated: November 12, 2026