Terms of Service
Terms of Service
Last Updated: November 12, 2026
1. Introduction
Welcome to SINTON TECH LTD.
These Terms of Service (“Terms”) govern your access to and use of our website, https://sintontech.net (the “Website”), and the purchase of products offered through our online store.
The Website is operated by SINTON TECH LTD (“Company”, “we”, “us”, or “our”), a business based in England, United Kingdom, specializing in the online retail sale of mobile phone cases and related accessories.
By accessing or using our Website, you agree to comply with these Terms to the extent applicable to your use of our services.
When placing an order, you should carefully review these Terms and the relevant purchasing information before confirming your purchase.
Nothing in these Terms excludes, restricts, or otherwise affects any statutory consumer rights that cannot lawfully be excluded or limited.
If you have any questions about these Terms, please contact us at payment@sintontech.net.
2. Business Information
The Website is operated by:
Legal Business Name: SINTON TECH LTD
Business Address:
2 Aylesbury Close
South Cerney
Cirencester
England
GL7 5WS
United Kingdom
Official Website: https://sintontech.net
Customer Service Email: payment@sintontech.net
Telephone: +44 7309093512
Our contact information is provided to assist customers with product inquiries, order-related questions, and other matters concerning our online store.
3. Eligibility and Use of the Website
You may use our Website for lawful personal shopping and other legitimate purposes.
By placing an order, you confirm that you have the legal capacity to enter into a binding purchase contract or are otherwise legally authorized to make the purchase.
You agree to provide accurate, current, and complete information when placing an order or communicating with us.
You must not use our Website for unlawful, fraudulent, misleading, or unauthorized activities.
We reserve the right to take reasonable and lawful measures to protect our Website, customers, and business operations against misuse.
4. Products and Product Information
SINTON TECH LTD specializes in mobile phone cases and related accessories.
We aim to provide clear and accurate product information, including descriptions, available variations, compatibility details, and pricing.
However, product availability and specifications may change.
4.1 Product Descriptions
We make reasonable efforts to ensure that product descriptions and images accurately represent the products offered.
Minor differences in color or appearance may occur due to screen settings, lighting conditions, or manufacturing variations.
Such differences do not affect your statutory rights where goods fail to match their description or otherwise fail to meet applicable legal requirements.
4.2 Product Compatibility
Customers should review product compatibility information carefully before purchasing.
Phone cases may be designed for specific smartphone models, and products intended for different models may not be interchangeable.
If you are unsure about compatibility, please contact us before placing an order.
4.3 Product Protection
The protective characteristics of mobile phone cases vary depending on their materials, construction, and design.
Unless expressly stated in a product description, our products are not guaranteed to be waterproof, impact-proof, or capable of preventing all types of damage to electronic devices.
Any specific product representations remain subject to applicable consumer protection law.
4.4 Product Availability
Products are offered subject to availability.
If a product becomes unavailable after an order has been placed, we will contact the customer and explain the available options, including an appropriate refund where the order cannot be fulfilled.
5. Prices and Currency
Product prices are displayed on our Website.
The applicable currency and total amount payable will be presented during checkout.
Prices may change from time to time. Any changes will not affect an order for which a binding purchase contract has already been formed, except where otherwise permitted by law or expressly agreed with the customer.
Applicable shipping charges, taxes, and other mandatory charges will be disclosed before the customer confirms the purchase, as required by law.
For international orders, additional import duties, customs charges, or taxes may apply depending on the destination and applicable regulations.
Customers should review the total order amount and relevant delivery information before completing checkout.
6. Orders and Contract Formation
When you place an order through our Website, you submit an offer to purchase the selected products under the applicable purchasing conditions.
After an order is submitted, our system may provide an acknowledgment confirming that the order details have been received.
An automated order acknowledgment does not necessarily mean that the order has been accepted.
Unless expressly stated otherwise during checkout, a purchase contract is formed when we confirm acceptance of the order or dispatch the ordered goods, whichever occurs first.
If we are unable to accept an order, we will notify you and arrange an appropriate refund for any payment already collected.
Reasons for being unable to accept an order may include product unavailability, payment authorization failure, suspected fraud, or an obvious pricing error.
We will not unreasonably refuse or cancel orders in a manner inconsistent with applicable consumer law.
7. Payment Terms
Payment must be made using one of the payment methods available during checkout.
The payment methods offered may vary depending on the transaction, customer location, and payment service availability.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payments may be processed by third-party payment service providers.
Such providers may apply their own security procedures and relevant terms to the processing of payment transactions.
We do not request customers to provide full payment card details or card security codes through ordinary email communications.
If a payment is unsuccessful, the order may remain incomplete until a valid payment is received.
If you believe that a payment has been charged incorrectly, please contact us at payment@sintontech.net.
8. Order Processing
Orders are processed according to our operational procedures and the information provided on our Website.
Processing times may vary depending on product availability, order verification, and fulfillment arrangements.
Where applicable, estimated processing information will be provided in our Shipping Policy or during checkout.
Customers are responsible for reviewing their order information before submitting a purchase.
If you need to request an order change, please contact us as soon as possible.
We will review the request based on the order’s processing status and applicable legal requirements.
9. Shipping and Delivery
We arrange shipping and delivery in accordance with our Shipping Policy and the information presented during checkout.
Available delivery destinations, shipping charges, and estimated delivery times may vary.
Customers must provide accurate and complete delivery information.
We are not responsible for delays caused by inaccurate information supplied by the customer to the extent permitted by law, but this does not exclude any responsibility imposed on us by applicable consumer legislation.
9.1 Delivery Estimates
Estimated delivery periods are provided for customer information and may be affected by factors such as carrier operations, customs procedures, transportation disruptions, and other circumstances.
Delivery estimates do not remove or limit any statutory delivery rights.
Where UK consumer law applies and no different delivery period has been agreed, goods must generally be delivered without undue delay and within 30 days after the contract is formed.
9.2 Risk During Delivery
For consumer purchases governed by applicable UK law, goods generally remain at our risk until they come into the physical possession of the customer or a person identified by the customer to receive them.
Different rules may apply where the customer independently arranges a carrier not offered by us.
9.3 Delivery Issues
If an order is delayed, lost, damaged during transit, or delivered incorrectly, customers should contact us promptly.
We will review the circumstances and provide appropriate assistance in accordance with applicable law.
10. Order Cancellations
Customers may request an order cancellation by contacting payment@sintontech.net.
Whether an order can be cancelled before dispatch depends on its processing status and the applicable legal requirements.
Where statutory cancellation rights apply, those rights remain available regardless of any operational limitations on pre-dispatch cancellation requests.
For eligible distance purchases by UK consumers, the statutory cancellation period generally ends 14 days after the day on which the consumer, or a person nominated by the consumer, receives the goods.
Certain legal exceptions may apply, including to some goods made to a customer’s specifications or clearly personalized.
A customer may exercise applicable statutory cancellation rights by providing a clear statement of the decision to cancel.
Please refer to our Return & Refund Policy for further details.
11. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy and applicable consumer protection legislation.
Customers should review the policy for information about:
Statutory cancellation rights.
Return eligibility.
Return procedures.
Faulty or incorrect products.
Refund arrangements.
Applicable return shipping responsibilities.
Refund processing times.
11.1 Faulty or Misdescribed Goods
Under applicable UK consumer law, goods must meet relevant statutory standards, including satisfactory quality, fitness for purpose, and conformity with their description.
Where goods fail to meet these requirements, customers may be entitled to remedies such as rejection, repair, replacement, or a price reduction, depending on the circumstances and applicable law.
Nothing in these Terms limits those rights.
11.2 Refund Processing
Where a refund is due, it will be processed in accordance with applicable legal requirements and our Return & Refund Policy.
Where statutory cancellation rights apply, relevant refund deadlines and requirements concerning returned goods or proof of return will be observed.
Refunds will ordinarily be made using the original payment method unless another method is expressly agreed and permitted by law.
11.3 Return Instructions
Customers should follow the return instructions provided through our Return & Refund Policy or customer service communications.
Our published business address is not necessarily the designated return shipping address.
Customers should confirm the appropriate return arrangements before dispatching returned goods.
12. Customer Accounts
If our Website provides customer account functionality, customers may be able to create an account to access certain features.
Customers are responsible for keeping their account credentials confidential and for notifying us promptly if they suspect unauthorized access.
You agree to provide accurate information when registering or updating an account.
We may take reasonable security measures, including temporarily restricting access, where necessary to investigate suspected unauthorized activity.
Any account-related action will be subject to applicable law and the rights of affected customers.
13. Intellectual Property
Unless otherwise indicated, the Website’s original content, layout, text, graphics, logos, and other materials owned by SINTON TECH LTD are protected by applicable intellectual property laws.
Third-party trademarks, brand names, product images, and other materials remain the property of their respective owners.
Access to the Website does not grant ownership of or unrestricted rights to any intellectual property.
You may use the Website for lawful personal and non-commercial purposes.
You must not reproduce, distribute, modify, or commercially exploit protected Website content without the necessary authorization, except where permitted by law.
14. Acceptable Website Use
You agree not to:
Use the Website for unlawful or fraudulent purposes.
Attempt unauthorized access to our systems or accounts.
Introduce malicious software or harmful code.
Interfere with the security or normal operation of the Website.
Submit false or misleading information in connection with transactions.
Infringe the intellectual property rights of others.
Use automated systems in a manner that unlawfully disrupts or damages the Website.
Engage in activities that violate applicable laws or regulations.
We may take proportionate and lawful action to prevent misuse and protect our Website.
15. Third-Party Services and Links
Our Website may use or provide access to third-party services, including payment processing, delivery, hosting, and other operational services.
Third-party websites and services may be governed by their own terms and privacy policies.
We do not control all independent activities of third-party providers.
However, nothing in this section excludes our responsibility for obligations that we owe to customers under applicable law, including responsibilities relating to order fulfillment and consumer rights.
Customers are encouraged to review relevant third-party terms where appropriate.
16. Privacy and Personal Information
We respect customer privacy and aim to process personal information in accordance with applicable data protection laws.
Information about how we collect, use, store, share, and protect personal data is provided in our Privacy Policy.
Our Privacy Policy also explains relevant data protection rights and how customers can contact us about privacy-related matters.
Please review the Privacy Policy available on our Website for further information.
17. Website Availability and Technical Issues
We aim to maintain a functional and accessible Website.
However, temporary interruptions may occur due to maintenance, technical issues, security updates, or circumstances beyond our reasonable control.
We do not guarantee that access to the Website will be uninterrupted or error-free at all times.
We may modify, suspend, or maintain Website features where reasonably necessary.
Such actions will not affect existing contractual obligations or statutory consumer rights.
18. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing excludes or limits liability for:
Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of statutory consumer rights where liability cannot lawfully be excluded.
Any other liability that cannot legally be excluded or restricted.
Subject to these protections, we are not responsible for losses that are not reasonably foreseeable consequences of a breach of these Terms or a failure to exercise reasonable care and skill.
We do not exclude liability for foreseeable loss or damage caused by our breach of contract or negligence where applicable law makes us responsible.
These Terms are intended primarily for consumer purchases. Any separate business-to-business arrangements may require additional written terms.
19. Events Beyond Our Reasonable Control
Certain circumstances beyond our reasonable control may affect our ability to perform contractual obligations.
Examples may include significant transportation disruptions, natural disasters, governmental restrictions, or major failures of essential infrastructure.
If such circumstances affect an order, we will take reasonable steps to communicate relevant information and address the situation.
This section does not remove statutory consumer rights concerning delivery, cancellation, refunds, or other legal remedies.
20. Complaints and Dispute Resolution
We aim to address customer concerns fairly and professionally.
If you have a complaint regarding a product, order, payment, delivery, or customer service matter, please contact us at payment@sintontech.net.
Please provide your order number, where available, and a clear description of the issue.
We will review the matter and seek an appropriate resolution.
Customers retain the right to pursue available legal remedies and contact relevant consumer protection bodies where appropriate.
Nothing in these Terms requires a consumer to waive statutory rights or prevents access to a court with jurisdiction under applicable law.
21. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection provisions that apply in the customer’s country of habitual residence.
If you are a consumer residing in Scotland, Northern Ireland, or another jurisdiction, you may retain rights under applicable mandatory law and relevant rules concerning where legal proceedings may be brought.
Nothing in these Terms deprives consumers of protections or access to courts that cannot lawfully be excluded by agreement.
22. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business operations, Website functionality, legal requirements, or purchasing procedures.
The updated version will be published on this page with a revised “Last Updated” date.
Changes will not retrospectively alter the terms of an existing purchase contract without a lawful basis or the customer’s agreement where required.
We encourage customers to review the Terms before placing an order.
23. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be treated as ineffective to the extent necessary.
The remaining provisions will continue to apply insofar as they remain lawful and enforceable.
This section does not prevent applicable consumer protection laws from determining the effect of an unfair or unenforceable contractual term.
24. Entire Agreement
These Terms, together with the applicable product information, checkout disclosures, and policies expressly incorporated into the purchase contract, set out the relevant contractual terms between SINTON TECH LTD and the customer.
Nothing in this section excludes liability for fraudulent misrepresentation or restricts statutory consumer rights.
Where there is an inconsistency between these Terms and mandatory consumer protection legislation, the applicable legislation will prevail.
25. Contact Information
If you have questions about these Terms of Service or need assistance with an order, please contact us.
SINTON TECH LTD
Business Address:
2 Aylesbury Close
South Cerney
Cirencester
England
GL7 5WS
United Kingdom
Email: payment@sintontech.net
Telephone: +44 7309093512
Official Website: https://sintontech.net
We welcome inquiries concerning our products, purchasing procedures, order fulfillment, and customer service policies.
Thank you for visiting SINTON TECH LTD and reviewing our Terms of Service.
© 2026 SINTON TECH LTD. All Rights Reserved.
Last Updated: November 12, 2026